Customer Service Representative - State Farm Agent Team Member Fort Worth - TX

Customer Service Representative - State Farm Agent Team Member

Full Time • Fort Worth - TX
Benefits:
  • Bonus based on performance
  • Flexible schedule
  • Free food & snacks
  • Opportunity for advancement
  • Paid time off
  • Training & development
Join Our Team as a Customer Service Champion at Miriam Rodriguez State Farm Agency!

Are you passionate about helping people and solving problems? Do you enjoy making a positive difference in someone’s day? If so, we want YOU to be the friendly voice and trusted support for our valued clients!


Who We Are:
At Miriam Rodriguez State Farm Agency, we believe exceptional customer service is the heart of everything we do. We’re committed to providing personalized insurance solutions with care, integrity, and a smile.



What You’ll Do:

  • Assist clients with policy questions, claims, and updates
  • Resolve issues promptly and professionally to ensure client satisfaction
  • Collaborate with agents and team members to deliver seamless service
  • Maintain accurate client records and documentation
  • Provide helpful information about insurance products and services


What We’re Looking For:

  • Excellent communication and active listening skills
  • Empathy, patience, and a genuine desire to help others
  • Strong problem-solving abilities and attention to detail
  • Ability to multitask and manage priorities effectively
  • Previous customer service experience preferred
  • Basic computer proficiency (CRM systems, MS Office)
  • Able to obtain Property and Casualty License
  • Able to obtain a Life/Health License


Why Join Us?

  • Supportive and fun work environment
  • Hourly pay plus commission/bonus
  • Growth opportunity for advancement within my office
  • Paid time off (vacation and personal/sick days)
  • Become part of a company that values YOU as much as our clients

Step into a rewarding role with Miriam Rodriguez State Farm Agency—where great service meets great people!
Compensation: $15.00 - $17.00 per hour




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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